Archive for January, 2012
I have spoken about the business owner’s sixth sense with a lot of entrepreneurs and I have experienced it myself many times. It is the ability to be able to tell intuitively that something is not right in your business, it is the ability to be able to sense that something is wrong with a [...]
Pricing is a tough subject—do you charge too much or too little? There are a lot of businesses that simply don’t charge enough, making it really difficult to ever make the business successful. I received some very good advice when I was starting out in my business life—a very successful friend and entrepreneur sat me [...]
What is needed following this first report is a clear and level-headed plan to rectify any problems and to work at improving the business in any of the areas that need improving. Mystery shoppers can be used to evaluate the following:
Mystery shoppers are used by more businesses every day to provide an independent evaluation of what the business is doing well and what it could be doing better. They are not witch hunts trying to find the underachieving employee who can then be thrown to the wolves.
This is good advice and again it is along the theme of becoming an excellent business observer. Whenever you find out about a really successful business—perhaps they have won an award or your family and friends are talking about them or there may have been an article in the newspaper—I suggest you pay the business [...]